FAQ’s

It all begins with a phone call or email to one of our friendly staff. They will take your basic contact details and will pass this on to our sales team. A member of the sales team will then call you back to further discuss your enquiry, and at this time arrange for a no obligation site visit. At the site meeting our sales member will go into detail on what your requirements are, the type of building you could adopt, it’s location, site access, expected time frames. A full specification sheet will then be sent to you along with an agreement form for you to sign should you wish to proceed with the build. On receipt of the signed agreement a BACS transfer or cheque for 50% of the build costs will be required to initiate ordering and construction. 3-4 weeks after construction has begun we will contact you again to arrange an installation date and to ensure nothing has changed with regards to access etc. Upon installation the second stage payment is required, and approximately one week after construction has begun onsite your completed garden room will be ready. At this stage as long as you are entirely happy with the build the remaining payment is required…….and we give you the keys.

We operate on a stage payment term for all our buildings. On signing the agreement a first stage payment of 50% is required for material purchases and to initiate the construction phase off-site. A second payment of 40% is required on the day of installation. The remaining 10% is not required until the room has been finished to your satisfaction.

All our buildings come with a 10-year guarantee as standard on structural components and roof coverings. Doors, windows and internal components will be covered under the respective manufacturers guarantees.

Modapoda will only guarantee the structural validity of the buildings when they are used in conjunction with our standard terms and agreements.

All our designs are able to be modified or upgraded prior to signing of the agreement. Once panel construction has begun basic dimensions cannot be altered but internal options can be adjusted, depending upon notification times and respective cost changes.

Doors and windows can be tailored to a large number of colours and options at the design stage, but once ordered from the manufacturers cannot be altered.

Modapoda supply and construct garden buildings pre-wired ready for connection to mains services. These will need to be done by competent and certified individuals or contractors. Modapoda do not carry this out but can recommend a number of contractors who would be happy to carry out this work for you.

Modapoda provide a “low impact” range of foundation systems designed to minimise excavations on site. We can at an additional service and cost construct concrete slab foundations.

Typically the entire process takes 4-6 weeks from signing the agreement. We manufacture the majority of the components off site to minimise disruption at your home. On site construction will usually take about 1 week depending upon weather and other issues such as site access.